This Privacy Policy explains how Petal Palette processes personal data in connection with its florist workshop services, including bouquet requests, local flower orders, and related website interactions. It applies to the website operated under the stated domain and is intended as a general privacy notice for users in Singapore and nearby districts.
We use personal data to respond to bouquet requests, confirm budget and color preferences, check availability, process payment, arrange studio pickup or local delivery, provide customer support, maintain website security, and support technical delivery of the site. Data may also be used to keep records needed for operational administration and legal compliance.
We may share personal data with service providers that assist with website operation, technical delivery, communications handling, or order-related administration. Any such recipient is expected to process data only for the assigned function and under appropriate confidentiality and security obligations.
Personal data may be disclosed when required to comply with law, court process, or a lawful request from a competent authority. Disclosure may also occur where necessary to protect rights, prevent fraud or abuse, or support the security of the website and related systems.
We may collect name, email address, phone number if provided, inquiry message, and service preferences when a user submits a contact form, requests a bouquet, or communicates by phone or in store. We also process limited technical data, including server request metadata and browser and device information, for security and delivery purposes.
Personal data is collected from contact form submissions, phone or in-store communications, and order-related exchanges. Technical data is generated automatically when the site is accessed and when requests are transmitted through the website infrastructure.
The site uses essential cookies for core operation and privacy preference cookies to record selected settings. No analytics or marketing cookies are confirmed for this website on the basis of the available facts.
Essential cookies support basic site operation and cannot be disabled without affecting functionality. Privacy preference cookies are used to remember selected settings. Where browser controls permit, users may block or delete cookies, but some features may not operate as intended.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, or clarification of how their data is used. Certain requests may be limited where retention is required for legal, security, or operational reasons.
To exercise a privacy right, a person should provide enough information to identify the relevant record and describe the request with reasonable clarity. We may ask for additional details before responding, and we may decline or limit a request where permitted by law.
Personal data is kept only for as long as necessary to handle inquiries, process orders, maintain security, meet operational needs, and satisfy legal or accounting obligations where applicable. When the relevant purpose ends, data is deleted, anonymized, or otherwise handled in accordance with internal retention rules and applicable requirements.
When material changes are made, the updated version will be published on the website and will apply from the stated effective date. Continued use of the site after publication of an update indicates awareness of the revised terms, subject to applicable law.
Use the listed channels for questions about this policy or the handling of personal data.
